General
Campus Information
Account Management
- ★ New Student Technology Guide and F.A.Q.
- ★ Register new device for Duo Security
- ★ How Do I Change My Password
- Creating your Enscape account after you are invited to register
- Cannot log into Course Evaluation
- What happens to my Queens account after I graduate?
Connect to QU-WiFi
Web browsers - clear the cache
Printing
- ★ Adding the Follow Me Printer: Papercut Mobility Print ( Windows )
- Follow-Me-Printer Installation
- Removing Follow-Me-Printer: Mac OS
- Removing Follow-Me Printer: Windows 10 / 11
- Customizing Print Options on Windows Devices
- Customizing Print Options on Mac Devices
Canvas
- ★ Canvas Enhanced Portfolios Student Guide
- ★ Canvas Studio Guide
- ★ Canvas Support Guide
- ★ Respondus Lockdown Browser
- Additional Canvas Support
- Auralia
Classroom Technology
- ★ Newline TV: Using the classroom computer
- ★ Classroom Tip Videos
- ★ Multiaccess Classroom Quick Start Guide
- ★ RingCentral Cloud Recording
- ★ How to Configure Displays in Duplicated and Extended Modes
- Classroom Technology Quick Guide
Computer Software Downloads & Purchases
- ★ Read&Write for Google Chrome and OrbitNote Step-by-Step Installation Guide
- ★ Rguroo
- ★ RingCentral Installation
- ★ RingCentral Uninstall
- Apple Store Discounts
- DNA Master Configuration Setup and Updating
Network Access & IT Security
- ★ A guide to Queens VPN - Install, Connect and Troubleshoot
- ★ Proper (and Improper) Use of DUO 2 Factor Authentication
- ★ Traveling with Technology
- ★ Stolen Computer Procedure
- ★ How to connect a gaming or streaming device to Queens Wi-Fi
- How to forget a wireless network (Windows and Mac)
Email, Calendaring & Collaboration
- ★ Webinar/Large Meeting Requests
- ★ RingCentral - Scheduling an Online Class or Meeting
- ★ RingCentral Desk Phone Cheat Sheets
- Queens Sharepoint Quick Help Guide
- How to Open Another Mailbox
- Call Queue Support
Computer Applications Support
- ★ Installing EDconnect 8.6.1
- ★ Get started in RingCentral
- ★ How to add the Queens University RemoteApps ( Jenzabar, PowerFAIDS, etc )
- ★ RingCentral User Guides for Windows & Mac
- ★ Windows/MAC Workstation Security Updates & Patching FAQ
- How to Access MyReports