General
Campus Information
Account Management
Connect to QU-WiFi
- QU-WiFI Wireless Setup for Chromebook
- How to Change Your Default Wireless Network
- How to Forget or Delete WiFi Connections
- QU-WiFi Wireless Setup for Mac OS X
- QU-WiFi Wireless Setup for Windows 10
- QU-WiFi Wireless Setup for Win 8
Web browsers - clear the cache
Printing
- ★ Follow-Me-Print Install Students: Mac OS
- ★ How to install the Follow Me Printer
- Setting your Default Printer - Windows 10
- Removing Follow-Me-Printer: Mac OS
- Removing Follow-Me Printer: Windows 7, 8, 10
- Customizing Print Options on Windows Devices
Classroom Technology
- ★ Classroom Equipment Connection Instructions
- Opening Presentations or Documents from an External Flash Drive or Hard Drive on a Classroom Computer
- Classroom Technology Quick Guide
- Audio/Visual Instructions For Gambrell Classrooms with PixiePlus
- HESI Testing on Apple/MAC
- Audio/Visual System Instructions for Ketner Auditorium
MyCourses
- ★ Add/Drop courses checkbox not showing in mycourse registration
- How do I change my name in MyCourses?
- MyCourses - Technical Requirements
- MyCourses - How to Submit an Assignment
- Managing A MyCourses Course
- How Do I Migrate Courses From Moodle Into MyCourses?
Computer Software Downloads & Purchases
- Apple Store Discounts
- How to Install Vmware Horizon Client - Windows
- How to activate an already installed copy of IBM SPSS
- DNA Master Configuration Setup and Updating
- How To Install The Jenzabar EX Client
- How to Install SPSS 25
Remote Access
- Error When Logging into VDI "Your Session has Expired"
- How to Access a Virtual Desktop
- Create New VPN Connection to Queens (Windows)
- How to Install & Launch the Fortinet VPN Client (Mac)
- How to Install & Launch the Fortinet VPN Client (Windows)
- How to Connect to VPN using FortiClient
Gaming
Network Access & IT Security
- ★ Traveling with Technology
- ★ Stolen Computer Procedure
- ★ How to connect a gaming or streaming device to Queens Wi-Fi
- Mapping to a J-Drive (Mac)
- How to Map a Shared Drive (Windows)
- Avast Business Antivirus
Email, Calendaring & Collaboration
- ★ RingCentral Desk Phone Cheat Sheets
- ★ RingCentral Meetings - Deploy Outlook Add-in
- ★ Why Outlook 2016 for MAC Email stopped syncing?
- Call Queue Support
- RingCentral - Cheat Sheet for Phone System
- RingCentral Phones - Getting Started
Computer Applications Support
- ★ Ring Central (Audio-only) Conference Call
- ★ RingCentral User Guides for Windows & Mac
- ★ Portfolium support
- ★ Windows/MAC Workstation Security Updates & Patching FAQ
- Lynda.com and Charlotte Mecklenburg Library
- How to change what closing the lid does