General
Campus Information
Account Management
- ★ New Student Technology Guide and F.A.Q.
- ★ Register new device for Duo Security
- ★ How Do I Change My Password
- Creating your Enscape account after you are invited to register
- Cannot log into Course Evaluation
- What happens to my Queens account after I graduate?
Connect to QU-WiFi
Web browsers - clear the cache
Printing
- ★ Adding the Follow Me Printer: Papercut Mobility Print ( Windows )
- Follow-Me-Printer Installation
- Setting your Default Printer - Windows 10
- Removing Follow-Me-Printer: Mac OS
- Removing Follow-Me Printer: Windows 10 / 11
- Customizing Print Options on Windows Devices
Canvas
Classroom Technology
Computer Software Downloads & Purchases
Remote Access
Network Access & IT Security
- ★ A guide to Queens VPN - Install, Connect and Troubleshoot
- ★ Proper (and Improper) Use of DUO 2 Factor Authentication
- ★ Traveling with Technology
- ★ Stolen Computer Procedure
- ★ How to connect a gaming or streaming device to Queens Wi-Fi
- How to forget a wireless network (Windows and Mac)
Email, Calendaring & Collaboration
- ★ RingCentral - Scheduling an Online Class or Meeting
- ★ RingCentral Desk Phone Cheat Sheets
- ★ RingCentral Scheduler - Deploy Outlook Add-in
- Queens Sharepoint Quick Help Guide
- How to Open Another Mailbox
- Call Queue Support
Computer Applications Support
- ★ Get started in RingCentral
- ★ How to add the Queens University RemoteApps ( Jenzabar, PowerFAIDS, etc )
- ★ RingCentral User Guides for Windows & Mac
- ★ Portfolium support
- ★ Windows/MAC Workstation Security Updates & Patching FAQ
- Enscape Renderer Error ( Revit & Sketchup )