General
Campus Information
Account Management
- ★ New Student Technology Guide and F.A.Q.
- ★ Register new device for Duo Security
- ★ How Do I Change My Password
- Creating your Enscape account after you are invited to register
- Cannot log into Course Evaluation
- What happens to my Queens account after I graduate?
Connect to QU-WiFi
- Reset Network Settings
- How to Forget a Wireless Network (Mac)
- How to Change Your Default Wireless Network
- QU-WiFi Wireless Setup for Windows 10
- QU-WiFi Wireless Setup for Win 8
- QU-WiFi Wireless Setup for Android and ChromeOS Devices
Web browsers - clear the cache
Printing
- ★ Follow-Me-Print Install Students: Mac OS
- ★ How to install the Follow Me Printer
- Setting your Default Printer - Windows 10
- Removing Follow-Me-Printer: Mac OS
- Removing Follow-Me Printer: Windows 7, 8, 10
- Customizing Print Options on Windows Devices
Canvas
Classroom Technology
- ★ RingCentral Cloud Recording
- ★ How to Configure Displays in Duplicated and Extended Modes
- Opening Presentations or Documents from an External Flash Drive or Hard Drive on a Classroom Computer
- Classroom Technology Quick Guide
- Audio/Visual Instructions For Gambrell Classrooms with PixiePlus
- HESI Testing on Apple/MAC
Computer Software Downloads & Purchases
- ★ RingCentral Installation
- ★ RingCentral Uninstall
- Apple Store Discounts
- How to Install Vmware Horizon Client - Windows
- DNA Master Configuration Setup and Updating
- How to Get Free Business, Technical, and CreativeTraining from Lynda.com
Remote Access
Gaming
Network Access & IT Security
- ★ A guide to Queens VPN - Install, Connect and Troubleshoot
- ★ Proper (and Improper) Use of DUO 2 Factor Authentication
- ★ Traveling with Technology
- ★ Stolen Computer Procedure
- How to forget a wireless network (Windows and Mac)
- Duo Security FAQs
Email, Calendaring & Collaboration
- ★ RingCentral - Scheduling an Online Class or Meeting
- ★ RingCentral Desk Phone Cheat Sheets
- ★ RingCentral Scheduler - Deploy Outlook Add-in
- Queens Sharepoint Quick Help Guide
- iPhone Giving 'Password incorrect' Error after Email Authentication Upgrade
- How to Open Another Mailbox
Computer Applications Support
- ★ Get started in RingCentral
- ★ RingCentral User Guides for Windows & Mac
- ★ Portfolium support
- ★ Windows/MAC Workstation Security Updates & Patching FAQ
- Enscape Renderer Error
- Revit Worksharing - How to Create the RSN.ini File