How to clear your browser cache - All Browsers

This article is intended to walk you through clearing the browser cache on all commonly used browsers.  

 

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Android

Chrome

Edge

Firefox

Safari for Mac

Mobile Safari for iOS (iPhone, iPod touch, iPad)

 

Always close down your browser after clearing your cache, before attempting to access the site again.

 

For Windows users - Closing the program window is sufficient.

For Apple users - You must Quit the program before re-opening. Right click on the icon in your dock and select quit, or if you're in the active program window you can press Command+Q to quit. 

 

Android

1. Select Menu, then More.
2. Select Settings.
3. Under "Privacy settings", select Clear cache, Clear history, or Clear all cookie data as appropriate, and then OK to accept.

 

Chrome

1. Click the 3 dots in the upper right corner of the browser.
2. Click the History option, Delete Browsing Data on the left.
3. Select the items you want to clear. We recommend clearing at least the cookies and cached data when troubleshooting. 
4. Select All Time from the drop down box, then click Clear Browsing Data. 

 

Edge

1. Open the browser and paste edge://history/all into the search bar.
2. Select Delete browsing data.
3. Select the items you wish to clear. We recommend clearing at least the cookies and cached data when troubleshooting. 
4. Select All Time from the drop down box, then click Clear Now.

 

Firefox

1. Click the three line menu in the upper right corner of the browser.
2. Click History
3. Click Clear recent history
4. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
5. Select Browsing & Download History, Form & Search History, Cookies, Cache and Active Logins
6. Click Clear.

 

Safari for Mac

1. Click the Safari menu, then Clear History...
2. In the Clear field choose All History
3. Click Clear History.

 

Mobile Safari for iOS (iPhone, iPod touch, iPad)

To clear cache and cookies:

1. From the home screen, Select Settings > Safari.
2. At the bottom of Safari's settings screen, Select Clear cookies and data or Clear Cookies and Clear Cache.
3. Confirm when prompted.

To clear history:

1. From the home screen, tap Safari.
2. At the bottom of the screen, tap the Bookmarks icon.
3. In the lower left, tap Clear.
4. Tap Clear History.