RingCentral Cloud Recording


Retrieve Cloud Recording

Using Cloud Recording in RingCentral 

ITS has acquired Cloud Recording as an additional temporary storage solution for RingCentral videos intended for use during one semester. Please read carefully to understand when to use this service, the limitations, and how best to store your RingCentral videos.

When you click Record in RingCentral, you will now see 2 options: Record on This Computer and Record to the Cloud. Record to the Cloud is a great solution for those using the multi-access classrooms: you can log off the classroom computer promptly and you’ll receive an email from RingCentral when the Cloud Recording has finished processing (check Junk Folder if needed).

If you choose Record to the Cloud, note that these Cloud Recording Videos will automatically be deleted after each semester. So ask yourself: Do I need this video ONLY this semester? Will I need this video AFTER the current semester?   


Options ->

Give Viewers Sharing Link

Move Video File to OneDrive

Upload Video to Canvas Studio

When to use each option:

You only need the video during the current semester.


Remember! Cloud Recording files will automatically be deleted after each semester.

You also need the video after the current semester.

To provide captions for accessible instructional materials, or

To provide captions to address specific students’ accommodations, or

To integrate questions through Canvas Studio video quizzing, or

To obtain data on students’ use of the video


(click image to enlarge or download)

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Retrieve a Recorded RingCentral Meeting

A recorded RingCentral meeting is converted to .mp4 as soon as the meeting is ended. Follow these steps to retrieve a recorded RingCentral meeting.

1. In your RingCentral Software, click VIDEO.

2. Click Cloud Recordings. A website will open that shows your cloud recordings. (You may need to login using your Queens credentials).

From here, you can click the meeting you want downloaded and then choose the Download option to save a copy to your machine.



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