RingCentral Cloud Recording

Retrieve Cloud Recording

Using Cloud Recording in RingCentral 

ITS has acquired Cloud Recording as an additional temporary storage solution for RingCentral videos intended for use during one semester. Please read carefully to understand when to use this service, the limitations, and how best to store your RingCentral videos.

When you click Record in RingCentral, you will now see 2 options: Record on This Computer and Record to the Cloud. Record to the Cloud is a great solution for those using the multi-access classrooms: you can log off the classroom computer promptly and you’ll receive an email from RingCentral when the Cloud Recording has finished processing (check Junk Folder if needed).

If you choose Record to the Cloud, note that these Cloud Recording Videos will automatically be deleted after each semester. So ask yourself: Do I need this video ONLY this semester? Will I need this video AFTER the current semester?   

Options ->	Give Viewers Sharing Link	Move Video File to OneDrive	Upload Video to Canvas Studio
When to use each option:	You only need the video during the current semester.   Remember! Cloud Recording files will automatically be deleted after each semester.	You also need the video after the current semester.	To provide captions for accessible instructional materials, or To provide captions to address specific students’ accommodations, or To integrate questions through Canvas Studio video quizzing, or To obtain data on students’ use of the video
Step(s): (click image to enlarge or download)

Retrieve a Recorded RingCentral Meeting

1. Retrieve Recordings via the RingCentral Web/Desktop App

1. Sign in to your RingCentral account at app.ringcentral.com.
2. In the navigation bar, click Video.

3. Recent recordings appear on the right; click See all to open the Recordings page.

   
   
    

4. On the Recordings page:
   • Search for a specific recording or click All Recordings to filter.
   • Hover over a recording to see Share, Download, or Delete options.
   • Click the recording to open its detail window.
5. Download options in the detail window. 

   • Recording (MP4) – full video file.
     
      

     The Below are only available for Download if added to the meeting:
      

   • Meeting materials (PDF) – AI-generated summary, highlights, keywords.
   • Transcript (PDF) – complete AI-generated transcript.
   • Chat (PDF) – meeting chat log.
6. Click the Download icon and save it locally.

Retention: Recordings are stored for up to 1 year (plan-dependent) and then auto-deleted