How Do I Change My Password


Please visit to change your Queens University of Charlotte password. 


Also, please make sure your security questions are setup and active so you are able to unlock your account without IT assistance in the future.

You can update your security questions at 


If you are unable to reset your password, please contact the help desk. Have your Queens ID number and Date of Birth available for identity verification. 



  • Once password is changed, please go into any mobile device/tablet and change the password in our email/calendar App along with WiFi connection, or you will become locked out of your account. 

Note for EMPLOYEES with university-owned laptops

  • It's best to change your password when you're connected to the campus network (either physically on campus or connected to the university VPN). You may experience temporary problems logging into your laptop if you change your password while on another network.


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