Remotely Accessing a Queens Computer

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In order to remotely access a Queens computer, you will need the VPN (Forticlient) installed and the computer name of the machine you wish to access. You can then connect using the following steps:

1. How to find the computer name of the computer you want to remote into:  

Click Start - type CMD - press enter - black box opens - type hostname and press enter.
You will see the name of the machine. Note that. 

2. Connect to Forticlient VPN (install files if needed:  Windows- Install and Launch VPN

     Mac- Install and Launch VPN)

 

3. Click the windows icon and search for the Remote Desktop Connection App

RDP_Launch.jpg

 

4. Enter in the computer name. You will be asked for credentials to connect, this will be your Queens username and password. Should start with qcs\username. 

RDP_Auth.jpg

Click connect and a session will open up.

RDP_Connecting.jpg

 5. Once user has finished with remote session click the X at the top of the screen to disconnect, do NOT shutdown

Note: The computer you are attempting to remote into must be powered on and connected to the network.

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