Follow-Me-Printer pauses and does not print on Mac computers

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On Mac computers, if you try to print a file and you receive a "Printer Paused" message, please try the following:

1) Restart the Mac to clear out any jobs in the print queue.  If that does not clear the issue, do the following:

2) Log on as the local admin; remove the printer and re-install it using the IP Address (10.132.22.20) instead of the Print Server name (appprint01).

Please refer to the link below on how to add the Follow-Me-Printer

https://help.queens.edu/hc/en-us/articles/207840503-How-to-install-the-follow-me-printer

 

 

 

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